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Do you have a question on the brand SAINT HONORE PARIS or on its products?
Find here the most frequently asked questions. If the information you are seeking is not here, do not hesitate to contact us.
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The most certain way to ensure a product’s authenticity is to purchase it at a Saint Honore boutique or authorized retailer. We cannot guarantee product authenticity for articles purchased from unauthorized outlets.
Saint Honore presents a selection of products online. Saint Honore guarantees an express delivery of your order, a secured payment, an guarantee 2 years, and offers free delivery for all purchases. The customer service is available from Monday to Friday from 8:30 am to 6pm.
The Saint Honore website features a limited selection of the entire collection. We recommend you to visit the Saint Honore boutiques nearest to you to find a wider selection. If you can’t find a store near to you please contact us by clicking here.
You can find a refill for your Saint Honore pen in any authorized retailer. In case, you should not be able to find one, please contact the Customer service by clicking here.
Your accessories Saint Honore (pens, cufflinks, wallets) needs very little maintenance. To make them look brand new again, clean them with a soft cloth (never use solvent-based products).
The after-sales services handle spare-parts required for carrying out repairs over a period of at least 5 years after a date of purchase.
Please liaise with the local Saint Honore distributor/retailer of your country (list available by clicking here). In any other case, please contact us by clicking here.
Please bring the item back to the boutique where it was originally purchased, the retailer will then handle your request. If you are unable to return the item back, please contact us by clicking here.
We guarantee the quality of your Saint Honore accessories (pens, cufflinks, wallets) one year. Our responsibility will not be engaged in case of any misuse. In order to be valid, the guarantee certificate must be filled in the point of sale with the following information: date of purchase, stamp and signature of our official distributor.
Each watch is delivered with a certificate, instructions for use, a Diamond Certificate for diamond watches as well as the list of SAINT HONORE agents/distributors.
We certify that your Saint Honore watch has been manufactured with the greatest care in our workshop by expert technicians, using first quality components. Your watch bears the “Swiss Made” label. It has been strictly tested and left our workshop in perfect running order, free from any production defect. We guarantee the working condition of your watch for 2 years. Our responsibility will not be engaged in case of any misuse. The batteries, glasses and bracelets are not guaranteed.The Saint Honore guarantee does not cover:
Saint Honore timepieces are covered by a 2 years international guarantee from the date of the purchase. During this time, Saint Honore will replace or repair, free of charge, any part presenting a manufacturing defect. Our responsibility will not be engaged in case of any misuse.
The “Swiss Made” label enjoys a solid reputation throughout the world. “Swiss Made” embodies a concept of quality that includes: technical quality (accuracy, reliability, water-resistance, shock- resistance), aesthetic quality (elegance and originality of design). The conditions that have to be fulfilled before a watch merits the “Swiss Made” label are as follows: the movement is Swiss, the movement has been cased up in Switzerland (assembly work on the movement and on the watch itself: fitting the movement with the dial, hands and the various parts of the case), the manufacturer carries out the final inspection in Switzerland. Some Saint Honore timepieces bear the “Swiss Made” label.
To apply for a position in the Saint Honore company, please send us your resume at firstname.lastname@example.org. Your information will be taken in consideration for any vacancy.
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